Russo Recruitment Home
Search:

Certificate III in Hospitality Operations Details

THH33002: CERTIFICATE III IN HOSPITALITY (OPERATIONS)

CORE UNITS

THHCOR01B - Work with colleagues and customers

THHCOR02B - Work in a socially diverse environment

THHCOR03B - Follow health, safety and security procedures

THHHCO01B - Develop and update hospitality industry knowledge

THHGHS01B - Follow workplace hygiene procedures

THHGGA01B - Communicate on the telephone

THHGCS02B - Promote products and services to customers

THHGCS03B - Deal with conflict situations

THHGTR01B - Coach others in job skills

ELECTIVE UNITS

Ten (10) units, with at least five (5) from one or more from the functional areas of the Hospitality or Tourism Training Packages specified below:

Food & Beverage
Gaming
Front Office*
Housekeeping**
Commercial Catering
Patisserie
Asian Cookery
Sales / Office Operations
Wine Tourism
Commercial Cookery

Remaining units may be selected from other areas of the Hospitality Training Package or any relevant endorsed Training Package. Only one language unit may be counted as an elective within this qualification. * For a Front Office job outcome, the following general areas of the Hospitality Training Package may also be considered as functional areas:

Computer Technology
General Administration
Financial Administration

** For a Housekeeping job outcome, relevant cleaning units from the Asset Maintenance Training Package as well as the following general areas of the Hospitality Training Package may be considered as functional areas:

Hygiene, Health, Safety and Security
Computer Technology
General Administration

Where the competencies involve the service of alcohol, the Unit THHBFB09B Provide responsible service of alcohol must be included. In all cases selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification (as per the AQF Descriptors).

GUIDANCE ON SELECTING ELECTIVES FOR THE CERTIFICATE III IN HOSPITALITY

(OPERATIONS)

A Certificate III in Hospitality (Operations) is designed to reflect the role of hospitality employees who perform a range of skilled operations with the need to apply discretion and judgement. It allows for the multi-skilling requirements of many hospitality businesses.

Examples of other areas of the Hospitality Training Package relevant to this

qualification are as follows:

Hygiene, Health, Safety and Security
General Administration
Financial Administration
Computer Technology

Adapted from the THH02 Hospitality Training Package

Please note:

Sarina Russo Schools | Australia (SRSA) structures courses so that students have the opportunity to have better than expected job and study outcomes which are usually associated with the Training Package Qualification on SRSA’s Scope of Registration.

Sarina Russo Schools | Australia prepares students for life after Russo by enabling them to increase their knowledge and skills by adding extra electives to courses. These electives have been chosen in consultation with Industry so that SRSA can ensure their graduates are job/career ready as well as having the ability where applicable to enter further education.