Certificate III in Tourism - Units

Core Units
SITTIND001A	Develop and update tourism industry knowledge
SITXCCS001A	Provide visitor information
SITXCOM001A	Work with colleagues and customers
SITXCOM002A	Work in a socially diverse environment
SITXOHS001A	Follow health, safety and security procedures

Elective Units
Tourism Sales and Office Operations
SITTTSL002A	Access and interpret product information
SITTTSL004A	Source and provide Australian destination information and advice
SITTTSL005A	Sell tourism products and services
SITTTSL006A	Prepare quotations
SITTTSL007A	Receive and process reservations
SITTTSL008A	Book and coordinate supplier services
SITTTSL009A	Process travel-related documentation
SITTTSL012A	Construct domestic airfares
Administration
SITXADM001A	Perform office procedures
Communication and Teamwork
SITXCOM003A	Deal with conflict situations

SRSA Elective Units
Communication and Teamwork
SITXCOM004A	Communicate on the telephone
Computer Operations and ICT Management
BSBCMN205A	Use business technology
BSBCMN213A	Produce simple word processed documents
Finance
SITXFIN001A	Process financial transactions