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Course Code: SIT30107 |
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Descriptor
This qualification provides the skills and knowledge for an individual to be competent in a range of well-developed tourism sales, operational and tour delivery skills.
Work would be undertaken in an office environment where the planning of tourism products and services takes place, in the field where tourism products are delivered or a combination of both. The field includes any destination, local or regional area, tourist precinct, site, attraction or onboard form of transportation.
The qualification reflects the role of skilled operators who apply a broad range of competencies in a varied work context, using some discretion and judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.
Job roles
Individuals with this qualification are able to work in multiple tourism industry sectors and enterprise types. This qualification is very flexible and is designed to meet a broad range of tourism industry needs. It recognises the diversity of tourism operations and the increasing industry trend for operators to provide specialised tourism products. The types of enterprise to which this qualification may apply include tour operators of any sort (e.g. coach, camping, cruise boat, four-wheel drive or walking), attractions, cultural and heritage sites and any small tourism business requiring multi-skilled employees.
Possible job titles include:
Student Outline
| Semester I | ||
| Timetable Name | Code | Competency |
| Induct | Induct Tourism | Induction to Course |
| Career Plan | Career Plan III | Career Planning |
| Tour Industry | SITTIND001A | Develop and update tourism industry knowledge |
| Cust Serv I | SITXCOM001A | Work with colleagues and customers |
| Diversity I | SITXCOM002A | Work in a socially diverse environment |
| WH&S I | SITXOHS001A | Follow health, safety and security procedures |
| Conflict | SITXCOM003A | Deal with conflict situations |
| Bus Tech | BSBCMN205A | Use business technology |
| Word Intro | BSBCMN213A | Produce simple word processed documents |
| Sales Skills | SITXCOM004A | Communicate on the telephone |
| SITTTSL005A | Sell tourism products and services | |
| Tour Off Ops | SITXADM001A | Perform office procedures |
| SITXFIN001A | Process financial transactions | |
| Aust Dest | SITTTSL004A | Source and provide Australian destination information and advice |
| SITXCCS001A | Provide visitor information | |
| Aust Travel Prod | SITTTSL002A | Access and interpret product information |
| SITTTSL006A | Prepare quotations | |
| SITTTSL007A | Receive and process reservations | |
| SITTTSL0A | Book and coordinate supplier services | |
| SITTTSL009A | Process travel-related documents | |
| Aust F&T | SITTTSL012A | Construct domestic airfares |
Further information
Please note:
Sarina Russo Schools | Australia (SRSA) structures courses so that students have the opportunity to have better than expected job and study outcomes which are usually associated with the Training Package Qualification on SRSA’s Scope of Registration.
Sarina Russo Schools | Australia prepares students for life after Russo by enabling them to increase their knowledge and skills by adding extra electives to courses, as well as to ensure the student has all the necessary underpinning skills and knowledge necessary for entry to the qualification.. These electives have been chosen in consultation with Industry so that SRSA can ensure their graduates are job/career ready as well as having the ability where applicable to enter further education. These electives also enable students who do not have the required qualification pathway requirements to enter the course.
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