| Core Units | ||
| Customer Service | ||
| BSBCUS501A | Manage quality customer service | |
| Financial Management | ||
| BSBFIM501A | Manage budgets and financial plans | |
| Management | ||
| BSBMGT502B | Manage people performance | |
| Occupational Health and Safety | ||
| BSBOHS509A | Ensure a safe workplace | |
| Project Management | ||
| BSBPMG510A | Manage projects | |
| Elective Units | ||
| Human Resource Management | ||
| BSBHRM402A | Recruit, select and induct staff | |
| Marketing | ||
| BSBMKG501B | Identify and evaluate marketing opportunities | |
| General Administration | ||
| BSBADM504B | Plan or review administration systems | |
| BSBADM502B | Manage meetings | |
| BSBADM503B | Plan and manage conferences | |
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